Kitchens of every kind
Dine-in, takeout-only or ghost kitchen. Options, sides and spice levels come across as you set them.
Udug for restaurants and stores
More regulars, without more tables.
Take delivery orders from your neighbourhood on a tablet you already own. Udug brings the customers and the couriers; you keep your menu, your prices and your hours.
Who it's for
Built for the shops on your street.
Independent kitchens and food stores first. If you sell food people want brought to their door, there's a place for you.
Morning rush, delivered
Coffee, pastries and cakes, with sold-out items taken off the menu in one tap.
The weekly shop
Neighbourhood grocers, with substitutions only when the customer agrees.
Convenience stores
Snacks, drinks and everyday basics for the evening and late-night order.
Halal butchers
Cuts and weights as you sell them. Halal shows on your store only when you declare it.
Specialty food
Spice shops, sweets, cheese and the other foods people cross town for.
The tools
Everything to run delivery.
Only what's built and working today.
Send us your menu file, we load it
A spreadsheet is enough: our template, or the CSV your till exports, with photos alongside. We load the items, prices and options, and you check them before anything goes live.
Orders on any tablet you already own
Udug Merchant runs on an iPad, an Android tablet or a Windows computer. A new order rings loudly until someone answers. If nobody does, we text the store, then call it.
Pause or go busy in one tap
Pause new orders for 15, 30 or 60 minutes, or add 10 or 20 minutes to prep times on a busy night. Mark an item sold out from the same screen.
Weekly payouts
Your sales, less the 15% commission, every week: direct deposit or Interac e-Transfer in Canada, Stripe in the United States.
Udug Send for your own customers
Phone and walk-in orders can go out with a Udug courier too. Book the delivery from the same portal, priced before you confirm.
Ready to see it with your menu?
Start with your store's name. It takes a few minutes, and nothing goes live until you say so.
Get startedThe terms
Simple enough to fit on one line.
15% commission
On the pre-tax basket. Nothing else is taken from your sales.
Delivery isn't on you
The customer's delivery fee pays the courier, not your margin.
Weekly payouts
Direct deposit or Interac e-Transfer in Canada; Stripe in the United States.
Quick check
Can my store join?
Your address, then two questions, with no sign-up. The address is only checked against our delivery area; your answers stay on this page.
1Your store's address
Restaurants, grocers and convenience stores in Mississauga can sign up now.You'll need your business details and the licence your city requires to sell food. Other cities follow.
Estimate
See what lands in your account.
Move the sliders to match a typical week. 15% of the pre-tax basket goes to Udug, and the rest is yours.
An estimate in Canadian dollars, not an offer. 15% of the pre-tax basket; offers you choose to fund, refunds and HST on the commission are not included.
Your weekly payout
$1,632
- Sales, before tax
- $1,920
- Udug commission (15%)
- − $288
- You keep per order
- $27.20
- Delivery fee
- Paid by the customer
Getting started
From sign-up to first order.
- Sign upCreate your merchant account on the web.
- Get verifiedWe confirm your business, so customers can order with confidence.
- Build your menuItems, prices and opening hours, all in the portal, or import your existing menu file.
- Go liveStart taking orders as Udug opens in your city.
Support
Talk to us before and after you join.
Questions about joining, your menu or a payout: write to us and we'll reply.
Questions
Selling on Udug, answered.
What does Udug charge?
15% of the pre-tax basket on each order: the food or grocery items, before tax. HST may apply to the commission itself.
Who pays the delivery fee?
The customer. Udug keeps the delivery fee and pays the driver from it, so the delivery fee never comes out of your share.
When am I paid?
Weekly. In Canada by direct deposit or Interac e-Transfer, and in the United States through Stripe.
Do I need a tablet or special hardware?
No. The merchant portal runs in any up-to-date web browser on the computer, tablet or phone you already have.
Who sets my prices and hours?
You do. Your menu, your prices and your opening hours are yours to change at any time.
Ready when your neighbourhood is.
Sign up in minutes. Your menu, your prices, your hours.